JUST FOR THE SMART PEOPLE TO ANSWER - wall street journal reported that of the 2.6 million americans surveyed?

who used windows, over 250 thousant of them were unsatisfied. however , only 30 mac users of the 5760 surveyed mac users, were unhappy, which computer platform has a better customer satisfaction rate? expain your answer please.

JUST FOR THE SMART PEOPLE TO ANSWER - wall street journal reported that of the 2.6 million americans surveyed?
The Windows dissatisfaction rate is 250,000 / 2,600,000 = 25 / 260 = 9.6%. So the satisfaction rate is 90.4%





The Mac dissatisfaction rate is 30 / 5760 = 0.5%. So the satisfaction rate for Mac is 99.5%.





However, the huge difference in samples between these two answers leads me to suspect that these are very different surveys, so you should take great care in comparing their answers.
Reply:The Mac O.S. is a lot smoother running and has fewer issues with viruses and spyware because their userbase is so much smaller nobody bothers to focus on it. It also has fewer security holes, and is usually more cutting Edge.








WIndows is basically bloatware. Microsoft steals all of it's best ideas from other companies, reverse engineers them, and then reprograms them for their own O.S. the result is often disastrous with huge security holes and bugs that take months if not years to fix.
Reply:Customer satisfaction rate should not be based on such data. If 2.6 million americans were surveyed for windows, then it should be the same for MAC users.
Reply:You would have to assume that those that weren't unsatisfied were satisfied. Some of them may have never been satisfied or unsatisfied, but rather completely apathetic. Some May be more satisfied of using PC if their choice is PC or Mac; vice-versa. Your question is logically invalid because you can't measure based on those statistics.