Sunday, November 15, 2009

Am I being Paranoid?

I received an email from yahoo customer services asking me to participate in a survey to gauge customer satisfaction. My immediate thought was 'okay', as I'd complained recently about my yahoo avatar and pictures.


Then I read a little more. It reads:


Dear Yahoo! Customer,





At Yahoo!, your satisfaction is the more important than anything else. And when it comes to your needs and preferences, you're the expert! If you can tell us about your recent experience with Yahoo! Customer Care in a brief online survey, that'll help us make your online experience the best it can be. Plus, we'll be eternally grateful.





"is the more important". Surely an official request would be grammatically correct? Plus the whole thing didn't ring true. It didn't seem professional in any way.





Think I'm being a little paranoid?

Am I being Paranoid?
I agree with you. If our masters on YA can't be accurate, what hope do we have of getting the semi-literates on here to be any better.
Reply:No, don't think so. I'd be a wee bit wary too.





BTW: I've read a few posts complaining re avatars, etc. One of my buds is having a problem too. Wonder what the glitch is this time?
Reply:well i think i would be a little wary.
Reply:if in doubt spam it.
Reply:i would of thought so too. just spam it
Reply:No. I think you might have a point. I would be a bit careful about this one. The only other possibility is that the email was originally written for a non English speaking country and that it's been lost a bit in the translation.
Reply:Yes you are. I always notice mistakes from professionals but it just means we're all human!
Reply:If you're worried, don't answer it. I think that after all the scam emails that go out as "ebay" or "paypal" or "Abbey" that turn up on my computer, I would be wary. You could open your computer up to all sorts of trouble if you answer it.





If it's genuine, they really won't be offended that you didn't answer. It's only market research.
Reply:I got the same email, and had the same reaction as you. My initial reaction was to complete the questionnaire, but after reading this I became suspicious and decided against it. There is no way to know if the email was from yahoo or not.
Reply:I think you are after all how many pc users use good grammar?
Reply:Spam it and bin it
Reply:bin it
Reply:i had one of these surveys a few weeks ago I think it is an attempt to be a buddy rather than an oversear, I recently changer to flickr a yahoo company and they call themselves the flickerinoes which i think is a bit of a laugh and inuendo possibilities are plenty their, its not so much official as a request for help and an attempt to endear themselver to you unfortunetly some people don't like companies to be chummy and would prefer a orthodox line bettween user and provider, and companies want to seem human

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