Sunday, May 3, 2009

Who ever got one of those random customer satisfaction surveys on your Rite Aid receipt?

This particular Rite Aid where I USED to go they would tell me (and other customers) about the survey when it appeared on the receipt: participate in our customer satisfaction survey, rate our store from 1-5 with 5 being the best and if I enter the survey I have a chance to win $10,000. Telling people about the survey is fine but the problem I have with it is they tell me and the other customers to please rate them a 5 because it will help their store out. I don%26#039;t think the customer should be coerced into giving a good rating and they should be getting help not asked to help the store. What do you think? Has that happened to you or someone you know? I%26#039;m wondering if all Rite Aid%26#039;s do that crap. PLEASE RESPOND!!! ALSO I HEARD THE MANAGER FUSS AT A CLERK FOR NOT SAYING %26quot;PLEASE GIVE OUR STORE A 5%26quot; after telling about the survey.|||yep its crappy but they actually do get in trouble by supervisors for not asking the customers to give them a %26quot;5%26quot;. I used to work at Belk and they did the same thing to us. I NEVER asked someone to give a 5. its their own opinion on how they feel...

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