Customer satisfaction survey: please select the answer that most describes you:?

What at work would give you the most satisfaction?


(a) Enjoying being part of a team


(b) Providing a good service to customers


(c) Identifying and fulfilling customers’ needs


2) How would you make customers better off?


(a) By selling them another product they need


(b) By giving good service


(c) By doing what the customer asks of you


3) You are trying to promote a product which the customer does not want. Why would


you try to change their mind?


(a) To make them better off


(b) Because you have been told to do so


(c) To hit your target


4) When you meet someone for the first time do you:


(a) Initiate the conversation


(b) Wait for someone to speak to you


(c) Only speak to people you know


5) What did you most enjoy about your last job, or school days?


(a) Friendships


(b) Carrying out specific tasks


(c) Personal achievements


6) You have made a promise you cannot keep, do you:


(a) Apologise and agree a way forward


(b) Find an alternative solution


(c) don’t make promises|||How much are you going to pay me to do your survey? I want some customer satisfaction.|||B B A A C B|||1 C 2 A 3 A 4 A 5 C 6 C|||Q1=a


Q2=b


Q3=c


Q4=a


Q5=a=b if im allowed two if not then =a


Q6=b


Hope this helps|||1 b 2 b 3 c 4 b 5 a 6 b|||1.B


2.B


3.A


4.A


5.C


6.B|||1. b


2. b


3. c


4. b


5. a


6. b|||1) a - Being part of a team


2) b - Giving a good service


3) a - To make them better off


4) a - Initiate the conversation


5) a - Friendships


6) a - Apologise ang agree a way forward





Are you doing some college/Uni work this was a strange think to ask|||1b


2b


3a


4a


5b


6b|||1)b,2)c 3)i wouldnt 4)a 5)c for work and, a, for school 6)a